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Please be advised that it is compulsory to print a paper copy of the voucher issued at the end of the online reservation and bring it with you the day of the tour. Please arrive at the meeting point 15 minutes before the tour departure time. Indicate in advance any motor problems in order to ensure the best possible quality of service.

Cancellation at least 3 days in advance is fully refundable. In case of no-show at the meeting point at the time indicated on the voucher, cancellation after the deadline or abandonment of the service before its end there is no refund. In case of adverse meteorological conditions and/or force majeure, you are invited to contact us in order to verify the feasibility of the service and assess, in case of cancellation, the best solution. This may be a refund or the postponement of the service to the first date available. Where predictable well in advance you will also receive our notice of change/cancellation service.